Mobile workers are generally expected to carry on as normal using VPN connectivity, although some loss of productivity may be expected due to the temporary unavailability of systems or information.
But what of the remaining staff who may account for up to 60% of the workforce? While these valuable employees could play an important role in minimising disruption and maintaining a semblance of normality for customers, in most cases this expensive resource is currently expected to stay home, adding no value to the business and being paid, in effect, to do nothing.